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As a Customer Support Helpdesk Specialist, you'll play a key role in delivering exceptional customer experiences by serving as the first point of contact for technical and product-related inquiries. You'll troubleshoot issues, guide customers through solutions, and ensure they receive timely, accurate, and friendly support across multiple channels.This is an excellent opportunity for someone who enjoys technology, problem-solving, and helping customers succeed.What You'll DoCustomer SupportServe as the primary point of contact for customer inquiries via phone, email, and chat.Troubleshoot software and technical issues while providing timely, effective solutions.Educate customers on product features and best practices to help them maximize value.Maintain accurate documentation of customer interactions and support cases within the CRM.Escalate complex technical issues to the appropriate internal teams when needed.Follow support cases through resolution while keeping customers informed throughout the process.Customer SuccessGather customer feedback and identify opportunities to improve products and services.Deliver an exceptional customer experience that drives satisfaction and retention.Assist with additional customer support initiatives as needed.Collaborate cross-functionally with internal teams to resolve issues efficiently.Performance & CollaborationMeet established service metrics, including response times, case resolution, and customer satisfaction goals.Participate i --- Source: remoteok - Empathy Talent

Job SummaryJoining our team as a Remote Admissions Coordinator for a Drug and Alcohol rehab center, you will play a crucial role in conducting assessments for potential clients and ensuring they are placed in the appropriate level of care. Working in a remote capacity, you will collaborate with a team of coordinators to facilitate the admissions process and deliver high-quality support to individuals seeking treatment.Qualifications Previous experience in admissions, counseling, or a related field Strong assessment skills and the ability to determine appropriate levels of care Excellent teamwork and collaboration capabilities Proficiency in remote communication tools and software Self-motivated with the ability to work effectively in a remote environmentResponsibilities Conduct assessments of potential clients to determine their treatment needs Coordinate with other team members to ensure clients are placed in the most suitable level of care Conduct remote consultations with individuals seeking treatment to explain available programs and requirements Participate in team meetings Maintain detailed electronic records of client assessments and admissions progress Collaborate with other coordinators to streamline the remote admissions process and provide exceptional support to clientsPlease mention the word **DELIGHTFUL** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. --- Source: remoteok - Discovery Institute Drug & Alcohol Rehab New Jersey

Job SummaryWhen you give to Our Industry, know your donation is making a difference whether you are supporting our signature Programs or our carefully curated list of gifts that professional. Over 24 years experience and knowledge international standards, technologicaly changes and industrial systems. We have facility to produce advance work various industrial applications based on specially developed tech- nology are also ready.Job Skills Required There are many variations of passages Natusvoluptatem accusantium doloremque Nemo enim ipsam voluptatem quia voluptas Duis aute irure dolor in reprehenderit in voluptate Elit esse cillum dolore eu fugiat nulla pariatur Duis aute irure dolor in reprehenderit in voluptate velit esse contact us herePlease mention the word **GLITZ** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. --- Source: remoteok - COACTUM RPE

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities Handle high volumes of live chat and support tickets across assigned language queues Identify and evaluate customers' needs to deliver satisfaction and tim --- Source: jobicy - Binance

Location: Toronto, Canada Remote Status: Fully Remote (#LI-Remote)LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.Position OverviewAs a Senior Client Partner, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will lead complex enterprise sales motions with North America’s largest brands, helping them modernize customer engagement through AI-led digital transformation. Orchestrating multi-million dollar deals that redefine how North America’s leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director of Sales, NA, this role sits within our Global Sales organization and is pivotal to our expansion in the region.You will join LivePerson at a critical juncture of AI-led innovation as we empower global brands to modernize their digital transformati --- Source: jobicy - LivePerson

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.About the Role:As a Technical Product Marketing Manager at Bloomreach, you support go-to-market activities for technical platform launches, search and strategic ISV partnerships (Databricks, AWS, GCP, Snowflake). This role is designed for someone who is passionate about building rapidly scaling products with partners, who is agentic-minded, and excited to work at the --- Source: jobicy - Bloomreach

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionWe are seeking a skilled and motivated SailPoint Identity & Access Management (IAM) Engineer to join our team. This role is ideal for professionals with hands-on experience in SailPoint IdentityIQ, who are passionate about securing digital identities and enabling seamless access across enterprise systems. You will play a key role in designing, implementing, and supporting IAM solutions that align with Allstate’s security policies and business objectives.Key ResponsibilitiesImplement and maintain SailPoint IdentityIQ solutions, including lifecycle management, access certifications, and role-based access controls.Collaborate with cross-functional teams to gather requirements and deliver IAM services that meet business needs.Support onboarding of applications into SailPoint, including connector configuration and policy setup.Troubleshoot and resolve IAM-related issues, ensuring minimal disruption to business operations.Participate in audits and compliance activities by providing documentation and evidence of IAM controls.Monitor and optimize --- Source: jobicy - Allstate

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.  Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.  With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent --- Source: jobicy - Harness

About AhrefsAhrefs is a SaaS marketing platform that helps businesses become discoverable and unmissable online. We offer a suite of tools for SEO, content marketing, and website performance — backed by 15 years of web crawling data and increasingly powered by AI to deliver strategic insights at scale. We're bootstrapped, profitable, multinational, and fully remote. Our culture is fast-moving, low-ego, and built on smart decisions and ownership.The RoleYou'll lead the marketing strategy and creative execution for Ahrefs' European events program, and play a central creative role in Ahrefs Evolve — our global annual conference series. This isn't a pure logistics role: you're the person who helps shape how Ahrefs shows up at events visually and strategically, from audience campaigns to booth design to swag.You'll report to the Global Head of Events (US-based) and work closely alongside our Global Partnerships & Revenue Manager (SG-based) on Evolve sponsorship activations and European & US sponsored events. For fulfillment and operational execution, you'll partner closely with our Singapore-based Event Operations Manager. You own the creative brief and speaker relationships; they own making it happen on the ground.What You'll Do Lead event marketing strategy and execution — audience targeting, multi-channel campaigns (email, social, partnerships, content), registration drives, and post-event follow-up. Serve as the single point of contact for Ahrefs Evolve confirmed speak --- Source: jobicy - Ahrefs

At Ecolab, we help make the world cleaner, safer and healthier. Ecolab is a trusted partner at nearly three million customer locations in more than 170 countries and a global leader in water, hygiene and infection prevention solutions. We combine complete solutions, data‑driven insights and personalised service to help customers improve food safety, maintain safe environments, optimise water and energy use, and drive sustainable performance across food, healthcare, hospitality and industrial sectors. If you are early in your career and looking to learn, grow and make a real impact, our Territory Manager in Training Programme could be the right next step. About the Programme This is a 12 month, structured development programme designed to prepare you for a future role as a Territory Manager. Starting from October 1st, 2026 you will be supported every step of the way through a combination of: Classroom and virtual learning On‑the‑job training and job shadowing Coaching from experienced colleagues Hands‑on experience with customers in real environments From day one you’ll gain exposure to customer operations, learn how to diagnose challenges, and develop practical solutions that improve safety, hygiene and sustainability. About the Division Within the Water division (Nalco Water, an Ecolab company), Ecolab delivers water treatment, process and digital water management solutions to help customers improve operational performance, protect critical assets and advance sustainability --- Source: jobicy - Ecolab