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Running a frontline business is an operational puzzle most software has never touched. Shift-by-shift labour costs, compliance that changes by region and by role, and margins thin enough that a badly built rota can sink a quarter. It's a harder problem than most white-collar SaaS, and yet frontline sectors employ 80% of the global workforce and have received about 1% of the last decade's software investment. We think that's because the problem needed AI, not just better software, before it was solvable. Frontline organisations sit on enormous amounts of operational data. Used properly, that data lets agents take on real parts of running the business rather than just reporting on it. That's what we're building at Sona, and it's early enough that the systems you build now will still be foundational in three years. We've raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and opened offices in London, New York, Austin and Lisbon. More on working at Sona here. About the Role You'll join a two-person ML team and a forecasting system making half hourly demand predictions across diverse targets for multiple restaurant chains. Our forecasting models enter into a complex environment with key machine and human decisions being made on their predictions, facing feedback loops and a highly variable environment. The system works - the challenge now is scaling it from a handful of clients to 100s. You'll own client lau --- Source: jobicy - Sona

In the early decades of aviation, flying itself was no longer the hardest problem. The harder challenge was coordination. As air travel scaled, what once relied on intuition and informal communication required entirely new operational systems: structured procedures, clear ownership, control mechanisms, and real-time coordination that could maintain safety without slowing movement. Modern air traffic control didn't exist to restrict progress. It existed to make scale possible.At Mercury, we're entering a similar phase of evolution.As we work toward becoming a bank, we're building the operational foundations required to support that transition thoughtfully and responsibly. We're looking for a Senior Customer Support Controls & Governance Program Manager to help design and operationalize the systems, controls, and governance mechanisms that will allow Customer Support to scale into a bank-grade operation without losing the speed, quality, and customer empathy that define Mercury today.Your first mission will be helping Customer Support deliver one of the most important operational transformations in Mercury's history: preparing the organization for bank charter examinations in early 2027. From there, you'll evolve from leading a critical regulatory program to owning the long-term controls and governance program that ensures Customer Support continues to meet banking* expectations as Mercury grows.Once that foundation is in place, you'll own the long-term controls and governance --- Source: jobicy - Mercury

In the 1960s, NASA’s Mission Control transformed spaceflight from isolated acts of engineering into coordinated systems of execution. Every launch depended on hundreds of interconnected decisions across engineering, communications, operations, and risk — all synchronized with precision under intense pressure. Mission Control’s real achievement wasn’t simply reacting to problems; it was building the operational readiness systems that made complex missions possible in the first place.As Mercury continues to scale, we’re looking for an Operations Readiness Program Manager to help operationalize and continuously improve the systems that keep Customer Support aligned, prepared, and informed through constant change.This role sits at the center of customer support impacting initiatives — partnering across Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, workflow changes, and operational initiatives are introduced thoughtfully and executed smoothly.You'll drive and continuously improve the operational rhythms that keep teams coordinated, from readiness planning and dependency management to launch communications, enablement coordination, and post-launch analysis. Some initiatives will require deep cross-functional orchestration across many stakeholders; others will rely on strong operational judgment, fast execution, and consistent follow-through.The right person enjoys improving operational systems, bringing clarity to complex initiatives, and --- Source: jobicy - Mercury

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.Smartsheet is looking for a Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership.You will report to a Manager of Customer Success and may work remotely. Due to the collaborative nature of this role with Account Teams (Sales, Presales, Services) ideal candidates live in the Central or Eastern United States.  You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Partner with a cross-functional account team to develop a territory plan that maximizes customer sa --- Source: jobicy - Smartsheet

About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 4,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey!We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a variety of tasks related to our customers in North America, as well as more globally across the Americas, EMEA, and APJ regions when support is needed or coverage overlaps. This is a customer-facing role that will include interactions via chat, calls, Slack messages, and video meetings. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and pos --- Source: jobicy - Clickhouse

[Quora is a privately held, "remote-first" company. This position can be performed remotely from anywhere in the United States. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]About Quora:Quora’s mission is to grow the world's collective intelligence. To do so, we have two platforms:Quora: a global knowledge sharing platform with over 300M monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including GPT-5.6-Sol, Claude-Opus-5, Claude-Fable-5, Claude-Sonnet-5, Kimi-K3, and thousands of others. As AI capabilities rapidly advance, Poe provides a single platform to instantly integrate and utilize these new models.Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.This role will be supporting our Quora product.About the Team and Role:Quora’s Sales team is dedicated to driving revenue through strategic partnerships with Agencies and Direct Clients. We are a data-driven, collaborative, and entrepreneurial --- Source: jobicy - Quora

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.About 1PasswordAt 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.We are seeking an Intermediate Developer on our Everyday Experience team. Everyday Experience owns the surfaces and workflows that shape how customers use 1Password day to day, with --- Source: jobicy - 1Password

Overview:  As an audio/video interpreter for Kunama and Tigrinya or Arabic in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!  Responsibilities:  · Provide effective audio and video interpreting through a web based platform  · Answer inbound calls in a timely manner  · Provide superior customer service  · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality  · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices  Qualifications/Experience:  · Full fluency in both English and Kunama and Tigrinya or Arabic · Technology proficient (web-based platforms, email, Microsoft Word)  · An interpreting space that is quiet, secure, and free from outside noises  · 1+ years of professional interpreting experience preferred  · Industry specific certifications/trainings preferred (CMI, CCHI, etc.)  LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, whic --- Source: jobicy - Language Services Associates

Plataforma NexusNexus: tu CRM y panel de control para clientes, ventas y cobrosEl backoffice inteligente para customer success y CRM. Deja de operar entre planillas, WhatsApp y correos sueltos.Agendar demo por WhatsAppPedir propuestaPlease mention the word **EMINENCE** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. --- Source: remoteok - Flurix.AI

Job Descriptionand 4+ years in Zendesk. Expertise in Zendesk Suite, APIs, integrations, ZAF, Sunshine, SSO, and enterprise architecture.Required Skills['Zero-Based Costing']Additional InformationUse public JD while sourcing.Please mention the word **WIN** and tag RMTYyLjE0MS4xNDIuMjUy when applying to show you read the job post completely (#RMTYyLjE0MS4xNDIuMjUy). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. --- Source: remoteok - HuntingCube