Customer Support & Success
Join Vonage and help us innovate cloud communications for businesses worldwide!
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters
The Customer Registration Manager is a critical operational role within the Customer Success organisation, working closely with Technical Account Managers (TAMs) and Customer Success Managers (CSMs) to streamline and own all customer registration processes end-to-end. This individual will serve as the central point of accountability for ensuring customers are accurately registered, onboarded to relevant platforms, and tracked throughout the registration lifecycle — freeing up TAMs and CSMs to focus on strategic relationship management and value delivery.
Your key responsibilities
Registration Processing & Management
Own the end-to-end processing of all customer registration requests across platf
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Source: jobicy - Vonage
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Nebius Academy and Nebius Science
Nebius Academy is Nebius’s education and research initiative. It offers advanced programs in machine learning and generative AI, supports academic research through cloud grants, and works with universities and research institutions around the world.
Nebius Science is the research media lab within Nebius Academy. We cover AI research, AI-driven science, and the people and ideas shaping both fields.
Since launching in 2026, Nebius Science has highlighted the work of our researchers, covered major AI conferences and emerging research trends, and developed joint editorial projects with recipients of Nebius research grants.
Our work spans original features, technical explainers, weekly Paper Picks, re
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Source: jobicy - Nebius
Role highlights:
Marketing & Communications Manager, France & EU
Location: France (remote)
Department: Data & Missions Marketing
Reports to: Director, Data & Missions Marketing
Employment type: Permanent
Workplace model: Remote
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
Accelerate Missions pipeline growth and brand leadership in France and EU by developing and executing localized marketing campaigns, strategic communications, and sales enablement that position ICEYE as the sovereign ISR partner of choice for France and EU defense decision-makers.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pac
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Source: jobicy - ICEYE
Why Join Sales at Ashby
Sales at Ashby is a unique opportunity to sell a product customers genuinely love during an AI-fueled market expansion. Over 5,000 companies rely on Ashby, including OpenAI, Doctolib, Bolt, Mistral and Monday.com, and our business is durably growing faster than 100% year-over-year. We’re well funded, and on a path to profitability. That's exceptionally rare for a company at our scale, and puts us in the top 10% of benchmarks.
Nearly 1 in 3 of Ashby’s globally distributed team call Europe home! We’ve landed over 1000 customers in EMEA representing ~24% of our global revenue base, spread across UKI, DACH, France & the rest of the region. Clear evidence of strong product-market fit. We’re doubling down our investment in the region with in-market GTM, CS and Support resources. EU Data Residency and product localisation are committed and coming soon. We believe there is a meaningful opportunity to help modern teams move beyond legacy recruiting software.
Ashby replaces 3-5 tools in a consolidation & efficiency play that’s equally loved by recruiters and CFOs. We’re known as a clear AI-leader in the recruiting space. We are rapidly extending from a best-in-class recruiting product toward a multi-product platform, expanding upmarket, into new industries, and internationally. For sales reps, that means a large market full of legacy tools, and a product portfolio that creates room for both new business and expansion. This is a chance to participate in how a cat
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Source: jobicy - Ashby
About Us_// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role_
// Masabi is growing its presence across Italy, and we're looking for an experienced Business Development Director who can lead that growth: identifying and pursuing large, strategic contracts with Italian transport authorities and operators and closing the deals that matter.
You'll own large Italian contracts from pursuit through to award, setting bid strategy and guiding authorities through their procurement journey, then keeping a hand on the transition into delivery so nothing is lost in the handover.
Your stakeholders will be some of the mos
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Source: jobicy - Masabi
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: France
Why You'll Love This Role
As the Partner Solutions Engineer, Southern Europe, you’ll be the technical face of Cribl for our strategic partners across Southern Europe, enabling partner presales and consultants to run high-quality discoveries, PoVs, and deployments themselves. You will also have the opportunity to own and run pre-sales engagements within the commercial territory.
You’ll own partner-facing enablement programs and ongoing technical communities. You’ll collaborate closely with Cribl sales, partner managers, and distributors to build repeatable patterns that our partners can take to market at scale.
You will help partners and customers understand the value of Cribl duri
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Source: jobicy - Cribl
P
Precision Medicine Group
⏱️ Nov 03, 2026
Job Summary and Purpose:
TMF Lead is responsible for supporting project teams in maintaining a high quality TMF in accordance with Good Clinical Practice (GCP), other guidance documents, and Precision Standard Operating Procedures (SOPs). Senior TMF Lead takes on responsibility for the complex or challenging studies requiring an experienced TMF Lead. Additionally, the Senior TMF Lead supports and mentors more inexperienced TMF Leads.
Main Duties & Responsibilities:
Ensure that TMF document review and processing, periodic quality review, set up, maintenance, finalization and archival of study TMFs is completed in a timely manner and with a high quality.
Create and execute the study TMF Plan and project TMF Document Index. Ensure entire study team understands expectations, project-specific aspects of the TMF, and manage communication of any changes in the TMF Plan or Index to the project team.
Ensure that TMF documentation (e.g. TMF Plan, TMF Index, Periodic Quality Review documentation) is filed in the TMF.
Attend and contribute to project kick-off meetings, project internal or external meetings, and ad hoc meetings as needed to ensure the project team is aware of the status of the TMF, potential gaps and escalations.
Engage and collaborate with the Project Manager and Functional Leads to ensure TMF documentation is submitted in a timely manner and with high quality in order to maintain the TMF in an inspection-ready state.
Proactively anticipate challenges to TMF compliance
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Source: jobicy - Precision Medicine Group
Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.
Due to the dynamic growth, we are excited to invite a Technical Support Engineer for night shifts with a relevant background to apply for the role in our Integration Department.
Technical Support Engineers at Playson is responsible for a full customer support service of our current partner's integrations.
To succeed in the advertised role, you have:
ready for only night shifts
Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
A proactive, client-focused attitude and strong work ethic
Strong problem-solving and troubleshooting skills
Effective communication skills, both written and verbal
At least Upper-Intermediate English (written and spoken)
Eagerness to learn quickly and grow technically
Working knowledge of XML and JSON
Basic experience with Git and version control workflows
Understanding of API protocols (e.g., REST)
Awareness of the software development lifecycle (SDLC)
Would be beneficial to know:
Familiarity with the iGaming industry
Hands-on software development experience with Java, C#, Node.js, or TypeScript
Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
Experience using Jira and the Atlassian stack
Basic understanding of QA processes a
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Source: jobicy - Playson
Customer Support & Success
About the Role
As a Senior Customer Success Manager at NetBox Labs, you will own the long-term success and growth of a strategic portfolio of customers. Your primary responsibility is to ensure customers realize sustained value from NetBox Labs’ products and services, resulting in strong net revenue retention (NRR) and customer lifetime value (CLV).
This role goes beyond day-to-day account management. You will operate as a trusted advisor, helping customers align NetBox Labs to their business and technical objectives, while proactively identifying risks and growth opportunities. You will also play a key role in shaping Customer Success strategy, processes, and best practices as the organization continues to scale.
What You’ll Do
Own NRR and CLV for a portfolio of mid-market and enterprise customers
Develop and execute customer success plans aligned to customer goals and outcomes
Drive onboarding, adoption, and ongoing value realization across the customer lifecycle
Build executive-level relationships and engage regularly with senior customer stakeholders
Partner with the renewals teams and sales to drive renewal and expansion conversations.
Identify and mitigate churn risk through proactive engagement and clear action plans
Use customer data and health signals to prioritize efforts and guide decision-making
Advocate for customer needs internally, influencing Product and Engineering priorities
Coordinate across Onboarding, Support, and Sales to deliver a co
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Source: jobicy - NetBox Labs
Join Vonage and help us innovate cloud communications for businesses worldwide!
Job Title: Head of NwPS Engineering
Location: Global / Remote (preference for US, UK, or Spain)
About the Role
The Head of NwPS Engineering is a senior VP-level leadership role responsible for the full engineering delivery and technical strategy of Vonage’s Network Powered Solutions business. This is not a delivery management role — it is an engineering leadership role that carries end-to-end accountability for the platform powering Vonage’s fastest-growing business unit.
NwPS is Vonage’s strategic growth engine, commercialising mobile network operator capabilities as developer APIs — including Verify, Silent Authentication, SIM Swap, Number Verification, and Quality on Demand — for enterprise customers across FinTech, Healthcare, Transportation, and beyond. The engineering function that supports it spans multiple squads, complex multi-CSP integrations, a rapidly evolving product portfolio, and an emerging AI and agentic engineering capability.
The Head of NwPS Engineering will own the vision, structure, and execution of this engineering function. They will report directly to the SA NwPS General Manager and serve as a key voice on the NwPS leadership team.
Key Responsibilities
Engineering Delivery
Full engineering accountability for: Verify, VNA (Vonage Network APIs), Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products
Ownership of all NwPS squad delivery across
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Source: jobicy - Vonage